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Whether you have implemented an accepted methodology, such as PDCA, DMAIC, or 8D, or use a custom process tailored to your needs, your CAPA or FRACAS management system contains a wealth of information. Most often, corrective action management tools are not extended beyond their main purpose: process tracking and control. However, due to the breadth of data encompassed, your closed-loop corrective action system can offer a wide range of insights and metrics that add even more benefits. In this article, we will discuss a few that can be discovered.
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